Emergency Support Services

Emergency Support Services (ESS) provides short-term assistance to British Columbians who are forced to leave their homes because of fire, floods, earthquakes, or other emergencies. This assistance includes food, lodging, clothing, emotional support, and family reunification.

In BC, local authorities are responsible for planning and operating emergency responses within their jurisdictional areas, including ESS.

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Volunteer with ESS

Emergency Support Services is based on volunteerism and is dependent on the willingness of individuals in the community to help plan for the well-being of their neighbours and fellow citizens in the event of a disaster.

ESS volunteers assist their communities in many ways, including:

  • linkage to first responders agencies
  • informing local businesses of the program
  • identifying potential reception centres and group lodging sites
  • recruiting and training more volunteers
  • completing contact lists and exercising their plan
  • informing the public of help available following a disaster
  • providing for the essential needs of people affected by a disaster

Making a difference as part of a team that provides assistance and a shoulder to lean on when disaster forces people from their homes.

Volunteers gain valuable experience and contacts in the field of emergency management. Volunteer training is provided free of charge through the Justice Institute of BC and support organizations. Training modules include reception centre operations, family reunification, group lodging and more.

Volunteers form the backbone of ESS and are recognized by local government as part of a network of emergency responders.

Become an ESS Volunteer

Volunteer one hour a month for the City of Kamloops ESS team and provide on call assistance when required (typically one to two times per year). This time commitment isn't much, while the rewards are great. To offer your services as an ESS volunteer, please contact the City of Kamloops Emergency Program Coordinator.