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Citizen Satisfaction Survey

The City conducts a comprehensive Citizen Satisfaction Survey every three years, with the previous one completed in 2019. Using telephone interviews with 400 randomly selected residents representing the community’s demographics, the survey addresses a wide range of topical issues facing the community and provides a detailed assessment of citizens’ attitudes, needs, priorities, and satisfaction levels. This research ultimately helps guide the City in making decisions regarding planning, budgeting, and issues management. The telephone interviews are being conducted from October 18–November 8 by Forum Research Inc.

Interview questions asked during the phone interview will also available online. All residents that live within City limits are invited to participate. A link to the survey will be posted here on October 18 and will be open for input until November 8, 2022.  

Let's Talk Kamloops is our engagement website where you can have your voice on City plans, projects, and strategies.

Engagement Groups

Discover the purpose and membership of the groups that inform the City's Council Committees.

Volunteer Opportunities

Learn about the many volunteer opportunities to get involved with your community and the City of Kamloops.

Adopt a Road/Trail Program

Discover how you can volunteer to assist the City with keeping Kamloops' roadsides and nature trails clear of litter.