For emergencies, please phone 250-828-3461 and press "1" for an after-hours contact.
Have a non-emergency issue you want to report to the City such as a pothole or a broken street light? There are three ways to report an issue or a problem to us:
- Call 250-828-3461
Please call if your issue is urgent, as the other options are only checked during regular business hours on weekdays.
- MyKamloops™ Mobile App
Download the free app on Google Play or iTunes to easily report an issue right from your smart phone.
- Online Tool
Please create an account or log in with your existing account to use our online reporting tool.
You can help us by describing specific details in your reporting.
- For broken street lights and potholes*, take a photo with your smart phone to help identify the location.
- For street lights, describe the type of material the street light pole is made from (metal versus wood/concrete). This will help us determine if the street light is City-owned (made from metal) or one of BC Hydro's lights (made from wood/concrete).
- For a catch basin near your home that is backed up and will not drain, even after clearing away debris or snow, describe the location or take a photo.
*Potholes located on provincial highways are the responsibility of the Province. To report a pothole on a provincial road, visit https://drivebc.ca/rahp/.
Thank you for helping to identify issues around our City.
If you have suffered a bodily injury or property damage loss and believe that the City of Kamloops may be responsible, you may file a Notice of Claim against the City.