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Accessibility & Inclusion

We value all members of our diverse community and work to meet the needs of everyone. We are committed to removing barriers that might keep you, or someone close to you, from enjoying all of the great things Kamloops has to offer. 

    Accessibility Plan 2023

    The City’s goal is to be among the most progressive cities in Canada for people with disabilities—a place where disabilities are not barriers to living full lives and contributing to the community.  To that end, the City has adopted the new Accessibility Plan 2023, intended to meet or exceed the requirements laid out in the Accessible BC Act. Learn more and review the final plan at LetsTalk.Kamloops.ca/AccessibilityPlan.

    The City is committed to ongoing improvements to accessibility. If you have feedback on our Accessibility Plan, or experience barriers when accessing City programs, facilities, information, services, and/or support, we want to hear from you. Our feedback form is available 24/7, and will remain in place beyond the adoption of the Accessibility Plan. We'd also love to hear about the things we're doing right that have a big impact on accessibility. Let us know what initiatives we should maintain or enhance!

    Accessibility Feedback Form

    Getting Around Town

    Accessible Public Transit 

    • Kamloops transit - bus schedules, fares, transit exchanges, and more
    • handyDART - door-to-door service with assistance - 250-376-7525
    • KamPASS - affordable transit program
    • ProPASS - a one-year bus pass purchased through your employer

    Accessible Parking - Parking Permits 

    Pedestrian Accessibility - Accessible Street and Sidewalks

    • Accessible pedestrian signals (APS) - helping blind, low-vision, or deaf-blind pedestrians to safely cross streets with the aid of audio and vibrating signals at signalized intersections. The City has installed accessible pedestrian signals throughout the city at locations chosen in consultation with various agencies, including the Canadian National Institute for the Blind (CNIB) and the White Cane Club.
    • Curb cuts - many existing curb ramps in Kamloops have been installed upon request. If there is a sidewalk you think needs a curb ramp, let the City know. Our engineers prioritize curb cut requests to areas with a high level of pedestrian traffic, including:
      • collector and arterial roads
      • bus routes
      • schools
      • community centres
      • shopping areas

    Seniors Services 

    • Snow Angels - volunteer program to assist seniors with limited mobility to clear their sidewalks.
    • Garden Refuse Pickup Program - volunteer program to assist seniors in financial need dispose of yard waste.

    Accessible Recreation

    The City of Kamloops supports all residents by providing opportunities for everyone to participate in our programs.

    Resources for Neurodiversity

    Let's Go-Activity Books are resources to support neurodiversity and help people prepare for the sights and sounds they might experience when visiting City of Kamloops facilities and parks.

    Community Resources

    • BC211 - a free, easy-to-use, electronic directory available for anyone looking for support and resources.
    • Better at Home Program - helping older adults continue to live independently.