Utilities Services, part of the Civic Operations Department, is responsible for the City's water, sanitary sewer, drainage and flood protection systems and facilities. This department is staffed 24 hours a day, 365 days a year to ensure services are available, and issues may be managed around the clock. This team operates within BC's highest water classification of wastewater treatment, wastewater collection, and water treatment systems.
If you have questions or would like to report an issue, you can do so here.
Utilities Billing
Find out your options for utilities billing, how to read your water meter, and how to access your utility accounts online with MyCity.
Water Use
Learn about Water Use Restrictions.
The Kamloops Centre for Water Quality (KCWQ)
Learn how innovative membrane filtration technology provides high quality drinking water in Kamloops.
The Kamloops Sewage Treatment Centre
Learn how you can contribute to an effective sewage treatment system.
Drainage and Catch Basins
Drainage work includes preparation and management of infrastructure related to snow melt, rain storms and freshet and flooding.
Utilities Location Map
To ensure residents and businesses knows what utilities exist underground before they construct driveways, retaining walls, or sheds, etc., a Utilities Location Map has been developed, which identifies infrastructure at individual addresses throughout the City.
