Council appoints the Chief Administrative Officer (CAO) to manage the operation of the entire organization. Programs and service levels are guided by the Council Strategic Plan, which sets out Council's goals, objectives, and priorities. Administration’s main goals are to manage the City's infrastructure in a cost-effective and safe manner while diversifying our economy, reducing our carbon footprint, maintaining our high quality of life, and providing excellent service delivery for our citizens.
The Executive Assistant (EA) to the CAO works directly with the CAO to ensure the efficient operation of the CAO's office. The EA coordinates and manages the Corporate Strategic Plan in order to meet the goals, objectives, and priorities in the Council Strategic Plan. The EA also manages all other corporate strategic documents and works with the City’s directors to ensure goals are met.
The Communications and Community Engagement Division and the External Relations Manager both report directly to the CAO.
Chief Administrative Officer: David A. Trawin, MCIP, RPP, MURP
Executive Assistant: Shannon Wallis
The Human Resources and Safety Department oversees employee relations, recruitment and selection, training and development, compensation, and occupational health and safety.
Director: Lori Rilkoff, MSc, CHRP