Kamloops, BC—The City of Kamloops is reminding residents of the upcoming quarterly utility payment deadline. All utility users are advised that any potential mail service interruption this fall will not affect the due date. Utility bills must be paid no later than December 31, 2025, to avoid penalties and interest.
All utility bills are available online through the City’s MyCity tool. Residents who have not created a free MyCity account are encouraged to do so at Kamloops.ca/MyCity. The platform is easy to use and allows residents to view current and past utility bills, as well as:
- view account payment history
- access detailed account information for dog and business licences
- review current and historical property assessment and tax levy information
- monitor building/development permits
- schedule building inspection requests
- sign up for eBilling (paperless billing delivered directly to your inbox)
Residents without MyCity access may visit City Hall or call 250-828-3438 for assistance with their billing information.
The City offers several convenient payment options to ensure bills are paid on time by December 31, 2025:
- online at Kamloops.ca/Payment
- online banking through your financial institution
- in person at City Hall between 8:00 am and 4:00 pm on weekdays
- a 24/7 dropbox at City Hall
- dropboxes at the Tournament Capital Centre, North Shore Community Policing Office, or Westsyde Pool (available weekdays from 8:30 am to 3:30 pm)
The City thanks residents for ensuring their payments are made on time and encourages all utility users to take advantage of the online tools and convenient payment options available.
