The City of Kamloops has strong, accountable governance and makes fact-based decisions.
Below are the key areas of focus for this strategic priority. Click on each one to see what success looks like to Council and how we will measure progress in these areas.
Areas of Focus
We plan for the development, improvement, repair, and replacement of our infrastructure.
What Does Success Look Like? How Will We Measure Progress? The City has asset management information for all categories of assets. Asset management plan count The City documents the full-life cycle costing of all assets. Asset management resources We take action to advance Truth and Reconciliation through the guidance and leadership of our Indigenous partners.
What Does Success Look Like? How Will We Measure Progress? The City continues to advance the United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP) actions applicable to municipal governments. UNDRIP action report We promote purposeful, available, and innovative engagement opportunities to ensure a range of voices are heard, thus informing decisions, creating transparency, and cultivating relationships.
What Does Success Look Like? How Will We Measure Progress? Residents feel more satisfied with the City's communication and public engagement efforts. Citizen Satisfaction Survey Voter turnout increased at the next referendum or municipal election. Voter turnout Residents have more opportunities to engage with Council. Engagement opportunity count We are accountable to Kamloops residents and businesses in providing effective management, best value, and responsible use of tax dollars.
What Does Success Look Like? How Will We Measure Progress? One City function is reviewed annually for efficiency and effectiveness. Internal review count More residents feel they receive good value for their tax dollars. Citizen Satisfaction Survey We promote the continuous development of staff and encourage innovation in process and service delivery.
What Does Success Look Like? How Will We Measure Progress? Residents' overall satisfaction with services received increases. Citizen Satisfaction Survey The number of physical and digital options for transacting with the City (property taxes, bill/fine payments, dog licenses, etc.) is increasing. Transaction option counts Council embraces our diversity and shared commitment to the citizens of Kamloops. We put the interests of the City ahead of our own and advocate with a unified voice, fostering public confidence through healthy debate and sound decision-making which we collectively stand behind.
What Does Success Look Like? How Will We Measure Progress? Council is exemplifying the values of the Council Strategic Plan. Annual governance check-ins