Water Meters & Rates

How Rates are Structured

The residential metered rate is the total of the following three charges:

  1. Fixed Capital charge: This covers the cost of the infrastructure, (the water treatment plant, pump stations, pipes, etc.) and is based on the size of the service to the property. This is an annual cost and will be billed quarterly. The annual charge for an average home owner with a ¾ inch service is $242.30, or $60.58 per quarter.
  2. Fixed Consumption charge: This provides an allotment of water to your home at a fixed price and currently allows for 45m³ in winter and fall with 90m³ allotted for spring and summer to meet irrigation/watering demands. The annual charge is $136.67, or $34.17 per quarter.
  3. Variable Consumption charge: This covers excess water use over and above the fixed allotment as noted in the Fixed Consumption charge.

Note: 1m³ = 1,000 Litres

The full breakdown of all service sizes, charges, variable consumption rates, etc. can be found in the City's Waterworks Bylaw No. 12-31

Fixed vs Metered Rates
Fixed Rate

Most single-family homes in Kamloops pay fixed-rate water charges. Under this system, households pay a fixed-rate for each billing period regardless of actual water consumption. 

Large lots pay additional fixed charges to account for additional irrigation needs. There is no incentive for customers to conserve water.

Metered Rate

Each household will receive a daily allotment of approximately .5m³ of water in the fall and winter months and approximately 1m³ of water in the spring and summer months before metered charges are applied.

Water meters will help our customers become more aware of the water they use and encourage customers to conserve water.

Water meters can also help identify leaks within your home to further help save money. 

Reading Your Water Meter

City staff will read your meter for billing purposes, but if you wish to monitor your own consumption, here's how:

  1. Shine a flashlight over the flashlight icon (located on the register) to turn on the LCD display.
  2. Take a reading at a set time of the day.
  3. Take a second reading at the same time the next day.
  4. The difference between the two readings is your daily water consumption.

Understanding Your Water Meter Display

The nine-digit LCD displays your meter reading in cubic metres. To calculate your water usage, you will need to convert your reading into litres by multiplying your meter reading by 1,000.

i.e. If meter display shows 24.5200, usage = 24,520 Litres (24.5200 x 1000)

Leak Indicator (displays possible leaks)
OFFIndicates that there are no leaks
FlashingIndicates water usage for more than 50% of the time during a 24 hour period
Continuous ONIndicates water usage at least once every 15 minutes through a 24 hour period.
There is most likely a leak in your home.
Flow Indicator (displays flow direction)
ONIndicates water is in use
OFFIndicates water is not in use
(-)Indicates reverse flow
(+)Indicates forward flow