December 2023: As the weather gets colder and wetter, bins should remain locked at all times. Drivers will unlock the bins for collection but it is the customer's responsibility to re-secure the bin as soon as possible after collection. The City provides locks to new customers. If you require a replacement lock or have any questions about your collection services, please call 250-828-3461.
The City offers garbage and recycling collection for commercial and multi-family buildings. New buildings are required to enclose garbage and recycling bins in compounds, as specified in Zoning Bylaw No. 5-1 Section 5.12.1 (page 85) as detailed in the graphics below.To register for commercial or multi-family collection, or to request changes to your current service, fill out the service request form below and a City representative will contact you soon.
Garbage and Recycling Bin Enclosures
The City's Zoning Bylaw No. 5.1 specifies that commercial garbage and recycling bins must be screened from the street, adjacent properties, and the general public in a single or combined enclosure.
