Gallery Guidelines


While routine cleaning procedures have been implemented, visitors are encouraged to arrive prepared, bring personal protective equipment (i.e. masks) if needed, and, where possible, avoid the use of public washrooms at the Museum.

The public is reminded to NOT enter any City facility, including the KMA and Archives, if they are unwell. Anyone displaying flu-like symptoms may be asked to leave.


  • Maximum of 15 visitors at any time
  • Several exhibition spaces have been re-configured or made temporarily unaccessible. 
  • All hands-on interactive elements have been removed from the KMA Children's Museum.
  • Hands-on group activities are not permitted under current safety guidelines. Where possible, programs will be adapted or will migrate to digital formats.


  • Access to the Archives is on a by-appointment only basis. Please contact the Archivist by email at museum(at) to book an appointment. Walk-ins will not be accommodated. Appointments are available Tuesday to Friday 1:15–4:00 pm for a 45-minute block, beginning on the quarter hour. Limited appointments outside of these hours may also be available, pending the availability of the Archivist. Researchers are limited to a single research block, in an effort towards limiting their contact with staff and providing a fair access environment for all researchers. Researchers may book a subsequent research appointment after the conclusion of their current appointment. 
    **Occupancy of the Archives Reading Room is limited to one person or family group (maximum two individuals total), plus Archives staff.
  • Researchers must agree to abide by all protocols set forth by the KMA, which are put in place for their safety and that of the KMA staff. Protocols and step-by-step access to the Reading Room will be communicated to researchers when they are booking their appointment.
  • Beginning October 28th, 2020, non-medical masks or face coverings are now mandatory for all researchers in the Archives unless there is a medical exception. Researcchers are encouraged to bring their own facemask.
  • Researchers will be issued disposable plastic gloves upon entering the Archives, which are required to be worn at all times while in the Reading Room and when handling Archival materials. 
  • Dedicated work stations have been established, ensuring that appropriate social distancing practices are adhered to by researchers and staff. 
  • Researchers are prohibited from bringing personal items to their designated work station, including but not limited to: coats, bags or purses, backpacks, food and drink, notebooks, cellphones, or computers. 
    Paper and pencils will be provided by the Archives for researcher use. A designated space will be identified in the Reading Room (in view of the researcher) where personal items may be stored for the duration of the research appointment.
  • Use of cameras and cellphones to take images of Archival material is restricted, and must be discussed with the Archivist. 
  • Researchers are prohibited from browsing open collections in the Archives Reading Room; materials from these collections must be requested from the Archivist. 
  • Increased cleaning protocols for the Archives Reading Room have been established. 

Please Talk!

We encourage all guests to please talk in our galleries, have fun, and discuss the content and artifacts you see as you make your way around the building. Laugh, cry, and remember that we like hearing our galleries active!

When You Arrive

The Admission Desk requires that you check in your bags and any food and beverages upon entry. Bags may damage artifacts in the smaller spaces of our galleries, and food and beverages may also damage artifacts or attract pests.

Taking Pictures

To respect the rights of artists, the KMA allows photographs for personal, non commercial use only, without a tripod. More information on Canadian copyright law.  


To protect both children and collection materials, we ask visitors to have one adult supervisor for every five children.

The KMA gratefully acknowledges financial support from the following organizations: