Canada Games Aquatic Centre

Swim Time Registration

Swim registration is now available for the Canada Games Aquatic Centre. Swimmers are able to register online at Kamloops.ca/PerfectMind. Pre-registration will open on Saturday at 8:30 am for bookings starting the following Saturday through Friday. For example, registration opens Saturday, March 6 for the week of Saturday, March 13- 19, and so on. 

Care aids and support workers will be able to call to register for themselves and their clients on Fridays at 8:30 am.

Pre-registration is required for all swims at the Canada Games Aquatic Centre until further notice. If you are having any difficulty with registering online, please call 250-828-3655.

If you do not have a PerfectMind account already with the City, please register online at Kamloops.ca/PerfectMind

Welcome Back!

The Canada Games Aquatic Centre is now open to the general public. COVID-19 safety protocols are in place for the protection of residents and staff.

Pre-registration is required. Swimmers are able to register online at Kamloops.ca/PerfectMind. Registration for the subsequent week will open every Saturday at 8:30 am.

Hours of Operation - Swim Schedules

Separate programs cannot be scheduled concurrently. Following COVID-19 protocols, the public will not be able to use the facility at the same time as lesson programming or aquatic bookings. Please ensure you have reviewed the schedule below.

COVID-19 Updates

Due to COVID-19, residents can expect protocols to be in place that are designed to keep public and staff as safe as possible and minimize transmission.

  • Masks are required within the TCC and in all dry areas of the pool building up to when you are entering the pool (we recommend you leave your mask with your towel on the pool deck).
  • The traffic flow within the change rooms has been delineated for one-way traffic flow. Please maintain a minimum of 2 m/6 ft. distance from other people.
  • Please note that all children aged 13 years and younger must be accompanied in the pool by an adult from their Core Bubble to help monitor physical distancing.
  • All swimmers in lessons up to and including Swim Kids 3 (programs in the leisure pool) must be accompanied by a responsible person who is at least 16 years of age.
  • Swimming lessons have a one parent to one child ratio for all lessons up to an including Swim Kids 3.
  • The waterslide, sauna and steam room will remain closed until permitted by Public Health Officials.
  • The whirlpool has a maximum capacity of 3.
  • Leisure and public swims are limited to 50 people or less.
  • Lap swims will be limited depending on the availability of lanes. The maximum capacity for lap swims is 6 people per double lane up to a total of 48 patrons when the whole main pool is open.
  • Separate programs will not be scheduled concurrently. For example, there will be no public swim scheduled during swim lessons.
  • Leisure and public swimmers must register in advance through Kamloops.ca/PerfectMind—or by phone at 250-828-3655.

We ask that you do not enter the Tournament Capital Centre if you’re feeling ill, if you’ve been exposed to the COVID-19 virus, or if you’ve recently travelled outside of the country. Please practise physical distancing and good hygiene. Please be patient, be respectful to staff and other patrons, and abide by set time limits on equipment.

Regular Rates - Effective March 5, 2021

 Single
Admission
Monthly
Pass
Annual
Pass
Child (4-13)$4.35$39.40$394.00
Youth (14-18)$4.35$41.00$410.00
Adult (19-59)$4.35$41.00$410.00
Senior (60+)$4.35$41.00$410.00
Family$4.35 each
(max. $18.55)
$82.00$820.00
  • Includes free access to the indoor track, when available.
  • Children aged 3 years and under and TRU Students with a valid U-Pass scan swim for free.

Admission Information

  • Children aged 6 years or under must always be accompanied in the water and be within arm's reach of a parent or other person aged 16 years or older. The ratio of children aged 6 years or under to parent/guardian must be no greater than three to one.
  • A family is a maximum of two adults and all the children under 18 years of age who live in the same residence. A legally dependent person with a disability will qualify regardless of age. 
  • The family punch card can only be used for adult admission when swimming with an eligible child or a legally dependent person with a disability.
  • Patrons with a disability pay the age rate and their care aide is admitted for free.

Frequent Asked Questions

How do I access the pool?

All regular pool users will access the pool through the TCC main entrance. All users, including swim lesson participants, must check-in at the registration desk and will then proceed to the change rooms through the glass doors to the right.

Do I need to register in advance to swim?

Pre-registration is required for all leisure swims and public swims. Swimmers will be able to pre-register as of 8:30 am one week prior to each public or leisure swim time. Pre-registration is available online through PerfectMind—Kamloops.ca/PerfectMind—or by phone at 250-828-3655. The schedules for the Canada Games Aquatic Centre and Westsyde Pool are available at Kamloops.ca/Swim and are subject to change based on Public Health orders.

How do I pre-register for a swim?

Pre-registration is required and can be completed online through Kamloops.ca/PerfectMind or by calling 250-828-3655. If you do not have a PerfectMind account already with the City, please register online at Kamloops.ca/PerfectMind.

Online registration opens at 8:30 am (Noon) on Saturday’s for the subsequent week. 

Why do I need to have a PerfectMind account to register?

Due to COVID-19, our processes have adjusted to be able to continue to offer activities at our facility at limited capacity. In order to reserve a swim time, an account is required. Having a PerfectMind account will allow you to book a swim time one week in advance through the online system.

I have a pool membership/punch pass; how do I register online?

Pool Membership
If you have a pass, your PerfectMind account will default to your pool membership in the “choose payment” option in the drop down. This will register your swim time as free.

Punch Pass
Unfortunately, a punch pass does not work with our online registration system. To register with a punch pass, please visit in person or call a team member at 250-828-3655. Due to the volume of calls received at this time, registrations with punch passes are not available until Sunday.

I have a family membership; does each family membership need to be registered?

Yes, all members of a family must register for the swim in order to be included in our occupancy numbers for the selected swim time.

I am a care aid worker, do I need to pre-register?

Yes. To pre-register, please call a team member at 250-828-3655. Care aids and support workers will be able to call to register for themselves and their clients on Fridays at 8:30 am. Support workers swim for free as long as it is booked in conjunction with the client. The online system is not setup for care aides to book with their client so you must call in or stop by in person.

What is a Universal Change Room?

The Universal Change Room provides all pool users with their own private space to change and shower. Resembling the former family change rooms, each individual use change room has a shower stall and dry change area with a bench. Stalls have full height solid walls and doors for maximum privacy. There are 20 individual rooms, 11 family rooms (larger), 1 special needs room, plus 3 full accessible change rooms with adjustable beds, overhead lifts, and wheelchair-accessible showers and sinks. 

Within the change room area, there are now individual use bathrooms as well. The space outside of these rooms is shared space for facility users of any gender. Clothing or swimsuits are required in all areas outside of these stalls. 

Why do we now have individual use change rooms?

Individual use change rooms provide improved privacy and accessibility for many users, including those who have personal health requirements or mobility challenges, those who are transgender or non-binary, and those who may require assistance from someone of a different gender—including children and the elderly. 

In addition, this model provides increased safety and security for users, reduced wait times during peak traffic times or high-volume events, and separation of pool and fitness users.

An unintended benefit of the individual use change rooms is the increased separation of pool users in the change room during COVID-19. This decreases interactions and provides a reduced risk of transmission. 

What is the maximum occupancy of the pool?
  • The sauna and steam room will remain closed until permitted by the public health. 
  • The whirlpool has a maximum capacity of 3.
  • Leisure and Public swims have a maximum capacity of 50.
  • Lap swims will be limited depending on availability of lanes. Maximum capacity of 6 people per double lane up to a total of 48 patrons when the whole Main Pool is open. 
  • Separate programs will not be scheduled concurrently. For example, there will be no public swim scheduled during swim lessons. 
What age can children swim without parent supervision?

All children 13 years and younger must be accompanied by an adult in the water. The adult needs to be present to help enforce physical distancing and other COVID-19 protocols with the children.

I am a TRU Student; how do I access my free semester swim pass?

TRU Students must visit the TCC in person and present their U-Pass to activate a free semester swim pass. Once activated and a PerfectMind account is in place, you can register online for a swim time.

What do the different swims include?

Each scheduled swim determines what pool space is available depending on which swim you choose. Please ensure when you register that you have selected the correct swim you desire.

Lap Swim (50 m) - This is for lap swim only, no water running is available at this time.

Lap Swim (25 m) – This is for lap swim only, no water running is available at this time.

Laps and Leisure – Includes the lap lanes, leisure pool and the hot tub. The steam room and sauna are closed during this time due to COVID-19.

Public Swim – Includes the lap lanes, leisure pool, hot tub, deep end and diving boards. The water slide is unavailable at this time due to COVID-19.

What is the new entrance for?

The new entrance (next to Sage Sport) provides direct access to the spectator area, which has been redesigned for improved accessibility and functionality. Event spectators no longer need to enter the TCC lobby, cross the pool deck, or climb stairs. In addition, the new entrance provides direct access for swim clubs and reduces lobby congestion. Regular pool users will access the pool through the TCC main entrance and will not use the new entrance.

If you have questions about the CGAC Infrastructure Improvement Project, the reopening, or COVID-19 protocols, please visit LetsTalk.Kamloops.ca/CGAC.