2020 Property Tax Notices Have Been Sent

Release date: 
May 29, 2020

Kamloops, BC – Kamloops homeowners will start receiving their 2020 Property Tax Notices today. Those who have opted to receive e-bills can expect to get an email today, and those who receive paper notices will receive them in their mailboxes early next week.

The City recognizes the concerns and financial impacts that the COVID-19 pandemic has on individuals and homeowners. Property taxes are due July 2, 2020; however, to provide flexibility for residential property owners (Classes 1, 2, 3, and 9), Council approved extending the penalty date and splitting the 10% penalty between two dates this year, as follows:

  • Payment by July 2 deadline - no penalty
  • Payment between July 3–July 30 - no penalty
  • Payment between July 31–September 30 - 5% penalty
  • Payment on or after October 1 - 10% penalty

A 10% late penalty will be applied on October 1, 2020, to any outstanding amounts on commercial property (Classes 4, 5, 6, 7, and 8).

Homeowners are encouraged to apply for their Home Owner Grant on time to ensure that the reduction is reflected on their account. Home Owner Grant applications are due on July 2, 2020, and a 10% late penalty will be applied on October 1, 2020.

If you are experiencing financial difficulties, the Provincial Property Tax Deferment may be available to you. You may qualify for the provincial program if you are:

  • 55 or older during the current year
  • a surviving spouse of any age
  • a person with disabilities
  • a parent, step-parent, or are financially supporting a child

Although a grace period is in place, the City strongly encourages those homeowners and businesses that can pay their taxes on time and apply for their Home Owner Grant do so. The City relies on property taxes as one of the main sources of revenue for the year, and the timing of receipt from taxes directly impacts the City’s cash flow.

The City encourages all residents to seek alternative methods for payment or to connect with City staff, such as online or by phone. There are several ways, including online, to pay property taxes and claim the Home Owner Grant.

“The whole process can be completed online, which is the recommended option this year to aid with social distancing,” explained Cara Dawson, the City’s Revenue and Taxation Manager. “You can claim your Home Owner Grant at Kamloops.ca/eHOG, and you can use online banking through your financial institution’s online bill payments option to pay your property taxes.”

To pay using online bill payments, sign into your online banking and search payees for the word “Kamloops”. Then select the Kamloops property tax option as the payee, and use the 10-digit folio number on the notice as the account number.

“You can also pay in person at your bank or use telephone banking; however, it is important to note that financial institutions do not accept Home Owner Grant applications,” Dawson added.

This year, due to the COVID-19 pandemic, options for paying in person look a little different. The City asks residents who are paying in person to be patient while staff adhere to social distancing restrictions and sanitization protocols. City Hall (7 Victoria Street West) will reopen to the public starting June 8, 2020, for in‑person payment. The first two hours of every day (8:00–10:00 am) will be reserved for seniors or people with underlying health issues that make them more vulnerable or high risk. City Hall is now operating on summer hours, 8:00 am–4:00 pm. Residents should expect longer wait times and limited service levels due to ongoing reduced staffing levels and increased cleaning and disinfecting.

Alternatively, drop boxes are available at City Hall (24 hours) and the North Shore Community Policing Office, which is located at 915 7th Street (8:30 am–4:30 pm) where residents can deposit their Home Owner Grant application form and property tax payment.

To sign up for e-billing for 2021 property taxes, residents are required to register with MyCity and add their property tax account at Kamloops.ca/MyCity.

For more details on property taxes, Home Owner Grants, and the Provincial Property Tax Deferment, visit Kamloops.ca/PropertyTax.