Public Works & Sustainability » Sustainable Kamloops » Environmental Sustainability » Water Meter Installation Program
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Phase I Customer Feedback
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Phase II Open House
Throughout 2012, the City will be installing water meters in the following areas:
Sahali, Upper Sahali, Aberdeen, Dufferin, Versatille, Knutsford, Copperhead, Pineview
Water meters are a great tool for managing your water use, which will help the City water utility and you save money.
For more information, residents of the above areas are invited to attend a Public Information Meeting:
Thursday, February 9, 2012
3:00 - 7:00 pm
Aberdeen Mall
For water meter related emergencies, call 1-800-667-4387
For all other water emergencies, call 250-828-3461
What You Should Know
There will be no noticeable difference in water pressure after the meter is installed.
Neptune installers will be uniformed and carry photo identification.
For homes that require extra insulation, the homeowner is responsible for keeping the heat-tape and insulation in good condition for their dwelling (i.e.: mobile homes) to prevent line-freeze and damage to the meter.
Practice Run for Billing
Metered billing is not scheduled to begin until 2013. Customers will continue to pay fixed-rate charges until that time.The City will provide each customer with at least two (2) quarterly simulated bills prior to implementing metered billing. The simulated bills will show each household's current fixed-rate water charges versus the proposed metered charges that would be based on actual household water consumption.