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Public Works & Utilities » Snow and Ice Control

Snow and Ice Control

Snow Melt

The City of Kamloops Public Works and Utilities Department continues to respond to public calls for service related to the extremely quick snow melt we have experienced over the past few days.

Crews were proactively preparing for this melt nearly two weeks prior which included scheduling crews throughout the family day long weekend. Our proactive efforts have been aimed at opening the catch basins, rock pits and other drainage infrastructure to ensure the snow melt was able to flow as intended. The recent high daytime temperatures have been compounded by high overnight temperatures resulting in a very rapid snow melt.

Crews have been feverishly working around the clock for the past two days and nights to respond to the high volume of calls for service. Utility Services crews are prioritizing calls as they are received and responding as soon as possible. With over 6,500 catch basins in the City of Kamloops, residents are being asked to help clear any catch basins on their streets that have not yet been exposed to ensure the melting snow can reach the drainage infrastructure that is intended to accept it.

Please report flooding or snow melt related concerns to the Public Works and Utilities Department at 250-828-3461.

The Public Works and Utilities Department has provided sand and sand bags that can be filled and used by residents who may require them. Sand and sand bags are available at the following locations:

  • Fire Hall #2 - 1578 Tranquille Road
  • Fire Hall #3 - 1625 Valleyview Drive
  • Fire Hall #4 - 615 Porterfield Road

Please bring your own shovel to load the sand bags with.

Snow Removal Priorities - City Streets

Arterial Roads
Within 4 Hours
Roads like Fortune Drive, Columbia Street and the Summit Connector carry the highest volume of traffic and are the first to receive attention. Our goal is to maintain bare wheel paths in one lane as long as possible during snow events and to regain bare wheel paths within 4 hours of the completion of a snow event.

Collectors and Bus Routes
Within 16 Hours
Dallas Drive, Springhill Drive and Ord Road are examples of roads that receive second priority during and after storms. Our goal is to maintain bare wheel paths in one lane as long as possible during a snow event and address these roads within 16 hours of the end of a storm.

Residential Streets
Within 36 Hours
Our goal is to sand or plow residential streets as necessary within 36 hours of the end of a storm. Residential streets are not returned to a bare pavement condition. As long as snow continues to fall City crews will continue to clear arterial roads to keep them clear for emergency vehicles and most traffic before moving onto the lower priority roads.

Within each of the three categories above, priority will be given to hills over level streets.

Sidewalks and Driveways
City crews try to plow snow off roadways without placing it onto sidewalks, but this still sometimes happens. It is the responsibility of homeowners to clear snow off sidewalks adjacent to their property, and to clear the windrow at the end of their driveway.

Remember to pile the snow on the left side of your driveway (facing the property) when clearing it of snow. This allows you to see any oncoming traffic as you back out and, when our plows go by, they won't drag your shovelled piles of snow back into your driveway.

The placing of snow on the travelled portion of the roadway contravenes the City's Traffic Control Bylaw. This regulation helps to ensure that potentially dangerous situations for motorists are avoided and the roadway is kept clear for emergency vehicles.

For further information please call 250-828-3461.

Customer Service
Report an Issue

Public Works and Utilities
955 Concordia Way
Kamloops BC V2C 6V3
ph 250-828 3461

Note: All correspondence is entered into our system and will be directed accordingly. The City of Kamloops will endeavor to contact you within two business days. Thank you.