October 27, 2011
Partners commit to security action strategy for transit exchanges
Kamloops, B.C. - A meeting of partners involved in the operation of the transit system exchanges took place yesterday, including the City of Kamloops, RCMP,
BC Transit, First Canada ULC and the Canadian Auto Workers Union, to discuss strategic issues around the exchanges. This successful meeting resulted in a number
of action strategies which will be deployed over the next several months.
Overall, the safety and security transition of the exchange from 2007 to present has been successful. The security of the public and transit personnel remains
the number one priority when using the transit system.
The strategic plan developed by this joint partnership includes the following action points:
- Increased efforts for Bylaw and RCMP patrols will continue and be monitored over the next several months and adjusted based on results.
- BC Transit training staff will work with First Canada to deliver Violence in the Workplace training that is designed to enhance an employees understanding
of workplace violence and define appropriate reporting and responses. This training meets the requirements of Worksafe BC as indicated in the guidelines of the workplace
violence prevention program, which can be viewed at
- The City will be taking steps to streamline the contact protocols with transit operators to provide the RCMP and Bylaw staff with regular information about
activities in and about the transit exchange.
- The City will look at undertaking some operational safety improvements designed to improve passenger safety and the ease with which drivers can enter and
exit the exchange, such as the creation of a defined pedestrian crossing area through the exchange, use of a "no-stand” zone at the curb edges in the transit exchange
and signs to direct pedestrian flow. In addition, some added driver security improvements will be undertaken.
- The partnership will be rolling out the "Bus Belongs to Us" program which is targeted at enhancing the ridership experience and seeking the help of the public
to assist by reporting any incidents they witness or experience on the transit system.
- Monthly operational/safety/security meetings will be held between the transit operating personnel and the enforcement agencies to allow issues and concerns to
be raised and strategies developed for response.
- The group will be exploring the possible use of a fare-paid zone in the transit exchange which would require all transit users to possess a valid paid fare
when they are in the transit exchange. This would help define valid transit users and provide an enforcement tool to ensure that the exchange does not become a gathering
place for a select few individuals.
- The RCMP will be reviewing and introducing the use of ticketing under the BC Transit Act: Transit Conduct and Safety Regulation as an added tool to enforce
inappropriate activity at the transit exchange and on transit buses. This provides them with a third set of regulatory controls, the other two being Municipal Bylaw
ticketing and criminal charges.
- The City and BC Transit will be investigating the potential use of unmonitored security camera system technology at the Kamloops transit exchanges. The City
will initiate a further review of the use on monitored security camera systems, their cost and their effectiveness in other municipal centres.
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Len Hrycan, Director, Community & Corporate Affairs
City of Kamloops