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Public Works & Utilities » kammute » Snow and Ice Control


What causes them?

Potholes are formed when water seeps into small cracks in the asphalt and freezes. The expansion of the ice in the crack causes the asphalt to crumble, and through repeated freeze-thaw cycles a pot hole eventually forms. While Kamloops can generally boast about having a fairly mild winter climate, the constant variation of temperature above and below freezing results in the creation of potholes every winter and in early spring.

During the winter months, conventional hot mix is not available and holes must be temporarily filled using a hot recycled asphalt mix or a cold mix material. Unfortunately, the repaired potholes are susceptible to the same freeze-thaw cycle and at times require to be filled repeatedly until a more permanent repair can be scheduled.

During these freeze-thaw events, up to two City crews operate 24 hours a day, Monday-Friday, patrolling and filling the potholes they find. It is not uncommon, in wet road conditions, for crews to refill a hole several times in one day until road conditions dry. As the weather warms up, crews will be working hard to repair the potholes with conventional hot mix, but in the meantime, please use caution while driving.

Report a pothole

We encourage citizens to report potholes by phoning the Public Works Centre at 250-828-3461 or by using the myKamloops mobile app, available for download at

» Claims for potholes

Customer Service
Report an Issue

Public Works and Utilities
955 Concordia Way
Kamloops BC V2C 6V3
ph 250-828 3461

Note: All correspondence is entered into our system and will be directed accordingly. The City of Kamloops will endeavor to contact you within two business days. Thank you.