Garbage Collection

When moving into a new home contact 828-3374 to order a recycling container and garbage container.

The annual fee is $33.00. This fee includes container lease and collection fees.

Yes, all curbside collection customers will be supplied w/ a 245L wheeled recycling container. NO EXCEPTIONS.

If you receive curbside garbage pickup, you will also receive curbside recyclable pickup. You will receive one recycling container for every garbage container at your residence. The relationship between garbage and recycling containers is a minimum of one to one, but you may choose to have more recycling containers than garbage containers.

No, only 245L wheeled containers are available and will be distributed to residents.

Only those multi-family dwellings that currently have curbside garbage service will receive recycling containers under the new program.

The City is planning to eventually have recycling solutions for all residents, so if you do not currently receive curbside collection, stay tuned for more information.

Residents may find that upon receiving a recycling container, their garbage container sizing needs will change. Please wait for at least one month before requesting a size change to better understand your solid waste needs and prevent incurring a charge if you change your mind later. All residents will be eligible for one garbage container DOWNSIZE at no cost until August 1st, 2008. Size change requests after August 1st will be charged a $50 administrative fee.

NO. Leave recyclables loose and unsorted. All cardboard and boxboard material should be broken down to fit into the container with ease with the lid closed. All lids and caps should be removed from bottles and cans.

• Glass containers (pickles, hot sauce, jam)
• Mixed Paper: bags, gift wrap, cards, newspapers, magazines, catalogues, phone books, junk mail, office paper, inserts, labels, file folders, envelopes, paper egg cartons, hard & soft cover books
• Cardboard: corrugated, boxboard, cereal, detergent, shoe boxes
• Plastic: all bottles and food containers with the recycle symbol numbered 1 - 7. Eg: margarine, milk jugs, yogurt, ice cream, mustard, etc.
• Metal: food & beverage containers, lids and caps, aluminum trays and foil

Garbage should not be included. Examples of products that are recyclable, but should not be included in your recyclables container are:

• NO garbage
• NO Styrofoam
• NO batteries: household / automotive
• NO diapers
• NO electronics / cell phones
• NO needles or medical waste
• NO light bulbs
• NO liquids
• NO motor oil
• NO automotive containers (oil, antifreeze)
• NO paint
• NO tires
• NO paint cans
• NO plastic bags
• NO plastic wrap
• NO plastic toys
• NO scrap metal (other than food related cans)
• NO grass clippings or yard waste
• NO waxed cardboard
• NO paper products with plastic or foil lamination
• NO paper products with food contamination

See "What to Recycle & Disposal Sites" for more information.

Benefits of a recycling program

To the Environment:

• 3000 tonnes of recyclables diverted from the landfill annually. This would be equivalent to five times the volume of the Canada Games Pool, or a line of our garbage trucks, bumper-to-bumper, stretching 10 km from City Hall to the Orchard Park subdivision in Valleyview
• Reduced costs and issues (environmental and land use) associated with landfill expansion/relocation
• Reduced leachate produced at the landfill means cleaner rivers and lakes
• Reduced landfill gas emissions means less “Greenhouse” effect
• Reduced resident traffic and related emissions
• Single truck collection system reduces emissions compared to multi-vehicle collection systems
• Reduced demand on paper, metal and plastic related resources
• Conserves energy/reduces climate change
• Stimulates participation in various recycling practices

To Residents:

• Improved service and convenience
• Reduced trips to recycling depots
• Reduced or eliminated sorting time
• Reduced fuel costs for residents
• Single truck collection system reduces collection costs compared to multi-vehicle collection systems
• Reduced garbage container costs for households that downsize

As with the garbage containers, the recycling containers will be left with the residence they are delivered to, as each container is engraved with an identification number which is recorded with your address. If you are moving into a residence that has curbside collection but does not have a container, please phone for one to be delivered. Please record your container serial numbers on the information hanger for future reference.

Store the container in a secure location such as their carport, garage, or at the side of their house. It is the responsibility of the homeowner to identify a secure location to store the container on non-collection days.

No, the cart must be stored on private property. It is the responsibility of each lane customer to ensure that the wheeled carts are freely accessible from the lane for proper collection and to ensure that the wheeled carts are removed from the lane after collection and safely stored on the customer's property.

When using the cart, please follow these simple placement techniques to help make it easier for our collectors:

• Point the opening of the can towards the center of the road with the handle pointing back towards your property.
• Please leave at least 1 m (3 ft.) between your cart and any obstacles or other carts and at least 30 cm (1 ft.) behind your cart and any fences or structures.
• Once collection has occurred, wheel your cart back to your regular storage area.
• With some of the trucks, the driver does not exit the vehicle; therefore, proper placement of the carts is essential.

Contact the Solid Waste Hotline at 828-3374. The City will assess the situation and make arrangements for you to receive a replacement or repair the cart at no charge. If it is determined that theft or damage occurred through neglect or misuse on behalf of the property owner or their tenant, it will be replaced at the property owners' expense. Residents will be responsible for routine maintenance, including keeping the carts clean, removing the carts from the street after collection, and storing the carts in a safe place.

If you have difficulty moving the cart to your collection point, you may apply for City assistance. If you medically qualify, City crews will move your cart to the collection point and return it at the end of collection day. Application forms are available by calling the Solid Waste Hotline at 828-3374.