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Business » Finance » Property Taxes

Frequently Asked Questions

I received a property tax statement, what is the next step?
Your property tax notice displays a considerable amount of detailed information and you should read your property tax notice carefully. If you would like to learn more, view a
» Sample Tax Notice with Descriptions.

Then follow the 3 Step Payment Check List:

» More...

  1. Select which column you need to pay on your property tax bill Column A, B or C.
  2. Make your payment. Refer to all payment options on the reverse of your bill or visit our section on:
    » Payment Options
  3. Claim your home owner grant (if eligible). Review the home owner grant eligibility criteria on the reverse of your bill.

To avoid penalties and interest, please remember the following:

  • Correctly completed home owner grant applications and payments must be received at the City by the due date.
  • To receive the grant, you must apply for the grant each year.
  • You may claim your grant without making a tax payment.
  • Postmark date is not accepted as proof of payment.
  • Mail lost or delayed due to disruption in postal/courier service will be subject to penalty.
  • For payments remitted at your bank, internet, on-line, or third party payments please allow for sufficient time for your payment to be received. Your payment is not received at the City the same day you make your payment.

Do I have access to my tax account on-line?
You can access your tax account 24-7 with "MyCity". Property owners registered with "MyCity" have convenient access to their tax account online. Check your property tax account balance, home owner grant status, view current & past tax information, payment history, & property assessment values. All you need is your property tax notice or folio number & access code, an email address & a computer.

Getting started with MyCity requires registration to create a user profile before you can login and access the system. To access your tax account online visit:
» MyCity

Appeals and Penalties

My taxes are too high can I appeal the amount?
No, the amount of taxes on your bill cannot be appealed. You can appeal your assessment. Your assessment notice is mailed to you at the beginning of January each year. The appeal deadline is January 31, 2016.

I do not have enough money to pay all my taxes. What should I do?
Claim your home owner grant (if eligible), and send it in with a partial payment, or no payment before the due date. You will receive a penalty only on the outstanding balance as of the due date and then there will be no more charges until January 1. On January 1, outstanding balances are charged daily interest.

Is the penalty discretionary?
No. The City of Kamloops has no authority to waive or alter the penalty amounts. Municipalities are governed by Provincial legislation – which states a penalty must be applied on any outstanding balance (including unclaimed home owner grants) after the due date.

Why is there a penalty on the home owner grant?
The home owner grant is considered taxes owing until claimed. If the grant application is received or applied for after the due date the 10% penalty will be applied. The home owner grant must be applied for each year.

Revenue and Taxation
7 Victoria Street West
Kamloops, BC V2C 1A2
ph 250-828-3438 (Utilities)
ph 250-828-3437 (Taxes)
fax 250-828-3578

Note: All correspondence is entered into our system and will be directed accordingly. The City of Kamloops will endeavor to contact you within two business days. Thank you.